Please call 617-425-4848 for appointments and questions about pricing.
Availability changes quickly, and for that reason we cannot accept appointment requests via email. To make or change an appointment, please call us during business hours or leave us a voicemail and we will be happy to help.

Salon policies

We will confirm your appointment the day before your service by your choice of either email or phone call. Please let us know as soon as possible if you need to change anything about your appointment and we'll be happy to help. 

We strive to be on time for our clients and do our very best to call you if we are running behind schedule. Please let us know if you are running late and we will be able to advise whether we will still be able to take you, reschedule you, or move you to another of our talented stylists. Usually, the latest we are able to take an appointment is 15 minutes in order to honor our other clients' appointments. Clients arriving later than 15 minutes may need to be rescheduled at the discretion of the front desk staff.

We value our stylists’ time, as it benefits not only them but our clients as well. For all new client appointments 2 hours or longer we require a credit card to be on file. We implement a 24 hr cancellation policy; if a client gives us less than 24 hr notice of cancellation or no-shows their appointment, they will automatically be charged 50% of the service price.

Our services are guaranteed at Liquid. If you have any questions or concerns about your service, please call us as soon as possible and we will be happy to book you time to correct any issues, free of charge. Please understand that we need to speak with you within one week of your service in order to provide this guarantee. 

Parking

Parking on Tremont Street is metered. You can sometimes find South End guest parking on the side streets. Meters take cards and quarters, which we do have available, or you can use the city's parking app. http://park.boston.gov/

Children

Kids are welcome at Liquid, but do require constant adult supervision as there are many potentially hazardous tools and chemicals around. Kids service prices can only be given at the salon as they depend on time and effort required on a case by case basis.

Please feel free to call with any other questions. We're happy to help!